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Billing Policy

How paid workspace access and billing support are handled.

Paid access is available only when a billing provider and the relevant product configuration are active. A displayed plan does not itself create a payment obligation or activate a workspace.

Workspace access

Organization access, seats, and entitlements are granted only after the applicable payment or contract lifecycle confirms them. Provider availability and billing status are shown within the relevant workspace.

Refund and billing support

Refunds and billing requests are reviewed through the applicable support process and are not automatically approved. Contact support with the relevant transaction or organization reference.